Frequently Asked Questions
Everything you need to know about your Lily Blanche experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region, while express shipping options are available at checkout for 1-2 day delivery.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that personalized or engraved pieces are final sale.
How should I care for my Lily Blanche jewelry?
To maintain the brilliance of your pieces, avoid contact with perfumes and lotions. Store them in a cool, dry place and clean gently with a soft microfiber cloth.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials ethically sourced?
Quality and ethics are at our core. We use recycled precious metals and ensure all our gemstones are sourced from suppliers who adhere to fair trade practices.